Frequently Asked Questions
How do I pay my rent?
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Payments can be made securely online through our Tenant Portal using credit cards, debit cards, or ACH bank transfers. We also offer an AutoPay option for your convenience.
What are late fees?
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We charge a late fee of 5% of the monthly rent if payment is received after the 1st of the month. This fee is waived if we receive a payment reminder from our portal.
How do I request maintenance?
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Submit a maintenance request through our online portal. You can upload photos and videos to help us prioritize your request. We will contact you within 24 hours for updates.
What are security deposits?
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Security deposits are typically 1 month's rent. They are held in an interest-bearing account and are returned to you within 7 days after you move out and all damages are settled.
How do I apply for a rental?
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Visit our property listings and click 'Apply Now' on any unit you're interested in. You'll need to upload your ID, pay stubs, and references to complete your application.
What are the lease terms?
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Most of our leases are 12-month agreements. We provide a detailed lease agreement and handbook upon application. You can also download our lease resources for your convenience.